What should I do in case of an emergency or breakdown with a Greenwheels car via Gaiyo?

In the event of a breakdown or emergency during your journey, follow these clear steps:

  1. Ensure safety:
    • Stop the car in a safe place, off the road.
    • If you break down on the highway, leave the car and move behind the guardrail.
  2. Call Greenwheels roadside assistance immediately:
    • Greenwheels is available 24/7 on 088 2100 100 to arrange roadside assistance or other assistance.
  3. Call 112 in case of emergency:
    • In serious situations such as accidents, fire, or personal injury, contact 112 immediately.
  4. Follow the instructions:
    • Follow the instructions of the roadside assistance employee.
    • Note the situation (such as location and symptoms) if requested.